Delivery and Return
Preliminary Information Form
Sides
This “Preliminary Information Form” has been prepared
to inform the BUYER about the goods or services to be purchased. Acceptance of
the distance sales contract by the BUYER means that the BUYER has read,
understood and accepted the information contained in the “Preliminary
Information Form”.
By signing this contract, the BUYER agrees and
undertakes to pay the TOTAL AMOUNT (INCLUDING VAT) in the contract for the
goods or services in question.
1.1 Seller Information
Trade Name: Europeflyscreen
Istanbul Office Address : Pirireis, 2066. STR.
No:13 Esenyurt/Istanbul TURKEY
Factory Address : Yeni Mah. İkinci Sok.B1 Blok No: 2B Gerze/Sinop TURKEY
Tel : +90 535 102 23 84
E-mail : info@europeflyscreen.com
1.2 Recipient Information
Commercial Title / Name Surname:
Customer Name
Delivery Address: Customer Address
Email Address: Customer Email
Address
Phone Number: Customer Phone
Fax Number: Customer Fax
Right of Withdrawal Contact
Information
In case the right of withdrawal is used for the return
of the goods subject to this contract, the buyer must follow the steps below,
the SELLER may request the BUYER to fill in the RIGHT OF WITHDRAWAL form in
addition to the steps below.
1) Inform the SELLER that he/she will use the right of
withdrawal by telephone, e-mail or fax, which is stated in article 1.1 of the
contract.
2) The relevant goods must be sent with the shipping
company indicated by the SELLER together with its original box or packaging and
invoice. The shipping fee to be incurred due to the Right of Withdrawal belongs
to the SELLER. The fees of the goods for which the RIGHT of WITHDRAWAL is used
are returned to the BUYER with the PAYMENT METHOD used during the purchase.
Subject
This distance sales contract is between the SELLER and the BUYER in accordance
with the provisions of the Law on the Protection of Consumers numbered 6502 and
the Regulation on Distance Sales Contracts published in the Official Gazette
dated 27 November 2014 and numbered 29188, regarding the sale and delivery of
the product or products with the following features and sales price. It aims to
determine the rights and obligations of the parties.
Product Information:Product Description
Quantity
Unit price
Amount The type and type, quantity, brand/model, color and sales price
including all taxes of the product are as stated in the information on the
product introduction page on the website https://europeflyscreen.com/ and on
the invoice, which is considered an integral part of this contract.
- Provisions
Regarding the Delivery of the Product
– The delivery of the Product/Products will be made to
the address specified by the BUYER via the cargo company.
-Delivery costs belong to the BUYER. Even if the BUYER
is not present at the time of delivery, the SELLER shall be deemed to have
fulfilled its obligation fully and completely. The SELLER is not responsible
for any damage caused by the BUYER’s late delivery of the product and the
expenses incurred due to the product waiting in the cargo company and/or the
return of the cargo to the SELLER.
-Delivery is made as soon as possible after the stock
is available and the product price is transferred to the SELLER’s account. The
SELLER delivers the product within a legal period of 30 (Thirty) days at the
latest from the order. If the SELLER cannot deliver the product subject to the
contract within the period due to stock depletion and similar commercial
impossibilities, unexpected situations, force majeure or extraordinary
circumstances such as weather conditions preventing transportation, interruption
of transportation, the SELLER is obliged to notify the BUYER of the situation.
In this case, the BUYER may use one of the rights to cancel the order, replace
the product subject to the contract with its precedent, if any, and/or postpone
the delivery time until the obstacle is removed. If the BUYER cancels the
order, the amount paid is refunded within 14 (fourteen) days.
- For the
delivery of the product subject to the contract, the “Preliminary
Information Form” and this Distance Sales Contract must be approved
electronically by the BUYER and the price must be paid in the form of
payment preferred by the BUYER. If, for any reason, the product price is
not paid or canceled in the bank records, the SELLER is deemed to be
relieved of its obligation to deliver the product.
- Buyer’s
Representations and Commitments
- The BUYER
accepts that the delivery made to the delivery address and to the person
present at this address at the time of delivery will be considered as the
delivery made to the BUYER.
- After the
delivery of the product to the BUYER, if the relevant bank or financial
institution does not pay the product price to the SELLER due to the unfair
or unlawful use of the BUYER’s credit card by unauthorized persons, not
due to the BUYER’s fault, provided that the BUYER has delivered the
product to him. It is obliged to send it to the SELLER within 3 (three)
days. In this case, shipping costs are the responsibility of the buyer.
- Since the
forward sales are made only with the credit cards of the Banks, the BUYER
accepts that he will confirm the relevant interest rates and the
information about the default interest separately from the bank, and that
the provisions regarding the interest and default interest will be applied
within the scope of the credit card agreement between the Bank and the
BUYER, in accordance with the provisions of the legislation in force. ,
declares and undertakes. In installment transactions, the relevant
provisions of the contract signed between the BUYER and the cardholder
bank are valid. The credit card payment date is determined by the contract
between the bank and the BUYER. The BUYER can also track the number of
installments and payments from the bank statement sent by the bank.
– If the BUYER cancels the order given by credit card
by using his right of withdrawal or for any other reason specified in this
contract, the average process for the bank to reflect the amount returned to
the credit card by the SELLER to the BUYER’s account may take 2 to 3 weeks, The
BUYER accepts, declares and undertakes that it cannot hold the SELLER
responsible for possible delays, since the reflection of the amount in the
BUYER’s accounts after the return of the amount to the bank is entirely related
to the bank transaction process.
- Seller’s
Statements and Commitments
- The
SELLER is responsible for the delivery of the contracted product in a
sound, complete, in accordance with the qualifications specified in the
order and with warranty documents and user manuals, if any.
- If the
product subject to the contract is to be delivered to a
person/organization other than the BUYER, the SELLER cannot be held
responsible if the person/organization to be delivered does not accept the
delivery.
- The
SELLER declares that the BUYER has the right to withdraw from the contract
within 14 (fourteen) days from the date of receipt of the product without
giving any reason and without paying any penalty (except for the products
for which the right of withdrawal listed in Article 7 cannot be exercised)
and that the BUYER’s withdrawal notification reaches the SELLER or the
supplier. accepts and declares that it can return the product within 10
(ten) days from the date of The SELLER shall perform the refund process in
accordance with the purchasing method of the consumer within 14 (fourteen)
days from the date of receipt of the notification regarding the use of the
right of withdrawal. The delivery cost of the product returned due to the
right of withdrawal is borne by the SELLER.
- If the
SELLER thinks that the performance of the product has become impossible,
it notifies the BUYER before the performance period of the contract
expires. In this case, the BUYER may use one of the rights to cancel the
order, replace the product subject to the contract with its precedent, if
any, and/or postpone the delivery time until the obstacle is removed. If
the BUYER cancels the order, the price paid will be refunded within 14
(fourteen) days.
Contract Clauses
7.1 Right of Withdrawal
The consumer has the right to withdraw from the
contract within fourteen days without giving any reason and without paying any
penalty.
7.1.1 Calculation of the Withdrawal Period
The duration of the right of withdrawal, in contracts related to the
performance of service, the day the contract is established; In contracts for
the delivery of goods, it starts on the day the consumer or the third party
determined by the consumer receives the goods. However, the consumer may also
use the right of withdrawal within the period from the conclusion of the
contract to the delivery of the goods.
For goods that are the subject of a single order and are delivered at separate
times, the withdrawal period begins on the day the last product is delivered to
the consumer or the third party determined by the consumer.
In contracts where the goods are delivered regularly
for a certain period of time, the day on which the consumer or the third party
determined by the consumer receives the first goods is taken as a basis.
3.1.2 Situations where the Right of Withdrawal is
Not Valid
In the following cases, the consumer cannot use the
right of withdrawal:
a) Regarding the goods or services whose prices change depending on the fluctuations
in the financial markets and which are not under the control of the seller or
the supplier,
b) Regarding the goods prepared in line with the wishes or personal needs of
the consumer,
c) Regarding the delivery of goods that can spoil quickly or whose expiration
date may pass,
ç) From the goods whose protective elements such as packaging, tape, seal,
package have been opened after delivery; regarding the delivery of those whose
return is not suitable in terms of health and hygiene,
d) Regarding the goods that are mixed with other products after delivery
and cannot be separated due to their nature,
e) Regarding the books, digital content and computer consumables presented in
the material environment, if the protective elements such as packaging, tape,
seal, package have been opened after the delivery of the goods,
f) Regarding the delivery of periodicals such as newspapers and magazines,
other than those provided under the subscription agreement,
g) Regarding the use of leisure time for accommodation, transportation of
goods, car rental, food and beverage supply and entertainment or rest, which
should be done on a certain date or period,
ğ) Regarding services performed instantly in electronic environment or
intangible goods delivered instantly to the consumer,
h) Regarding the services that are started to be performed with the
approval of the consumer, before the expiry of the right of withdrawal,
The consumer cannot use the right of withdrawal for orders.
3.2. In case of dispute, the city Consumer Courts
or Consumer Arbitration Committees at the commercial address of the SELLER are
authorized.
SELLER
Europeflyscreen
BUYER
Customer name